Knowledge Base

What do you need help with?

Browse article by category:

Most Viewed

How to download and install a coursepack for Blackboard

26 Jul, 2012

How to download a coursepack Most coursepacks are free and downloadable directly from our site. Instructors must be registered with us to...

CMS Coursepack FAQs

27 Jun, 2012

Overview What is a Course Management System (CMS) or Learning Management System (LMS)? Why would I use a CMS? How do I use a CMS? What CMSs...

How to find the coursepack you need for your Course Management System

27 Jun, 2012

Whatever you teach—whether you use Blackboard, WebCT, Desire2Learn, Angel, Sakai, Canvas, or Moodle—we have free content and support available....

How to work in your e-book: adding notes, highlighting, and bookmarking

06 Apr, 2011

WORKING IN YOUR E-BOOK How do I take notes in the e-book? The e-book contains two types of notes: Top Notes and Sticky Notes. Both types of...

How to Customize Your e-Book

06 Apr, 2011

HOW TO CUSTOMIZE YOUR E-BOOK How do I make sure that students only see selected chapters in the e-book that correspond to my syllabus? You will...

Recent Articles

Orders & Returns

25 Nov, 2013

Instructors About Exam Copies With the approval of your local sales representative and confirmation of your instructor status, examination copies...

Student Video Tutorial: How to Switch Courses

28 Jun, 2013

Did you register in the wrong course? Do you need help switching into the correct course? Watch this video tutorial to learn how to switch...

Writer's Help Instructor FAQs

29 Mar, 2013

Getting Started What browser do I need to view Writer's Help? Can I use my smartphone, tablet, or portable device to access Writer's...

e-Reader Installation Guide for Bedford e-Books to Go

27 Feb, 2013

Section 1: Download and Installation Instructions for Adobe Digital Edition     60;Section 1.1: Create Adobe ID ...

e-Book to Go Download Guide

27 Feb, 2013

Download to your supported device  You can get access to a Bedford e-Book to Go in a variety of ways—by purchasing access or registering...


We offer live training sessions online! Click the link below to schedule an online session.

» SCHEDULE A SESSION