A. You can contact Faculty Services at 1-800-446-8923 and/or your sales rep to request an exam copy of the book.
|Q. I have purchased access to the resources but I they are still locked. How do I unlock it?|
|Q. The nomenclature and reaction exercises in the book companion site are not loading. I have Adobe Shockwave installed...then the box went completely blank and nothing shows up.|
|Q. It says on the website that the ebook is still locked. How can I get access to the ebook I have purchased from you?|
|Q. I cannot get any of the graphs to display - it originally said something about Java, which I don't understand. What do I need to do?|
|Q. I cannot launch the quizzes from the book companion site. How do I get them to show up?|
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